Fine Print in Security System contracts
Today I looked at one of my competitors advertisements and it says They are giving away a FREE SYSTEM, FREE SENSORS and even a FREE GIFT CARD. I looked at the fine print and found a few items that may be helpful to you as a customer.
FINE PRINT ISSUES TO BE AWARE OF:
This is valid only with home systems.
This offer includes up to 15 sensors free for pre wired homes or upto 7 free sensors for wireless but labor charges MAY apply.
This offer with the lower monitoring rate does not include a cellular connection but is contingent upon the customer paying for a landline.
This offer does not include interactive control or remote arm and disarm (Elite)
This offer does not include the extended warranty. (Service Plan - Repair agreement etc...) Hourly rates will apply for repairs.
Gift card is through a 3rd Party and they charge a shipping and handling fee.
The system is apparently free but there is a $99 dollar installation fee.
There is a 36 month agreement that has to be signed
Form of payment must be by credit card or electronic charge to your checking or savings account.
Termination fee applies
This offer is contingent upon the customer passing a CREDIT CHECK. (Peak Alarm does NOT do CREDIT CHECKS)
This offer is to get the salesman in the door because this offer cannot be combined with other offers so the low monitoring rate may not apply
Check the BBB Better Business Bureau www.bbb.org on every company that you get pricing from. Some of our competitors even the ones that are running ads similar to this add have thousands of complaints filed. Two of our competitors have over 3000 complaints on the BBB. Peak Alarm has had one complaint filed with the BBB in the last 3 years. That is a real issue because you might sign up and then find out you signed a 60 month agreement or if you don't have a phone line you end up paying over $50 per month for monitoring. Often if you are in SLC they sign you up for monitoring and since the police don't respond you have to end up paying a guard service which costs much more than the $10 per month that Peak Charges. Get the facts. Peak Alarm is the only local company that has both a Guard Service, an alarm company and a UL listed Central station to do your monitoring. Many of the others have out of state monitoring stations and no guard service or a 3rd party guard service.
Call Larry Love (801) 428 1384 Larry@peakalarm.com www.peakalarm.com